Sales Reviews

TESTIMONIALS

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Wonderful customer service..a relationship developed since the purchase of my car. Big up to Rob, best Service Manager and Stacey!

Rosalee Morris

Had a great experience with this dealership. Went home with a 2019 mitsubishi outlander and had great help from scarlet other staff members there. They were patient and answered any questions I had and really helped me understand the process of buying a hybrid vehicle as its my first one. Great experience

Adam Zomparelli

I've been coming here for service, for the last few years, always good. The new person Manuel was very helpful and informative during my last visit. Very customer focused. Definitely recommend.

Grace

I just purchased a 'new to me' car from Brett Carter (salesman) and Barrie Mitsubishi. Brett went over and above to get me what I needed in additional options, and was always available when I had questions. Outstanding service all way around.

Barbara Quigley

Best price and interest rate i could find. All add ons, accessories, warrantees and the costs involved were also cheapest. They worked around my schedule by phone and by text. Painless experience.

Jeff Chabot

From the first time we walked into the dealership and spoke to Brett to picking up our new vehicle we have had nothing but service that went above and beyond. Even though when we went in to look at the cars it was in the middle of the renovations. Brett was able to get us the 2023 Outlander that we were looking for sooner than expected. When we came in to pick up the car, he introduced us to the service team then took the time to go over the features of the new vehicle with us while it was snowing. I would recommend Brett and the team at Barrie Mitsubishi.

Duane Pelkey

Very quick to respond to my initial inquiry. From there on out, I had nothing but amazing customer service. It was a very smooth process and Brett made sure he kept me updated on the status of my brand new 2023 RVR. Couldnt have picked a better dealership to work with!

Taylor Hitchen

I am taking this moment to share my great experience purchasing our new vehicle at Mitsubishi Barrie. I lucked out with considering a new car that was actually in stock. I lucked out even more walking into a dealership and meeting Brett Carter-Sales Consultant, who assisted me throughout the entire process. Brett was open and knowledgeable, answered many questions I had, never overpromised and created trustworthy relationship between dealership and I. With collective efforts from the entire crew, including Nic-Business Manager and Rob-Manager Service Department, from my initial visit to the day I sat and drove away in my new Mitsubishi Eclipse Cross took fewer days than I originally anticipated. Thank you Brett for making our car buying process an easy one. I will acknowledge that I newer considered Mitsubishi before, but after this acquaintance with Mitsubishi service standards, I will now make sure to recommend Mitsubishi product to my friends and colleagues. Looking forward to continuous positive experience throughout upcoming years of service and support as a new owner.

Rasul Matniyazov

Mr. Carter is a great sales man, helped me to choose the right vehicle Looking forward to do business with you.

Rajmohan pm

Jim and I were so impressed with our interaction with Mitsubishi Barrie when our car was damaged recently by an unknown individual in their dealership lot. Jim had dropped off our RVR on 07Nov22 to have it's 24,000 km service and our winter tires installed . When he went to pick up the car, he noticed that the hood was popped up and didn't look right. When he looked at it more closely he noticed that there had been some damage to the front end of our car. After checking to determine the extent of the damage, Jim and the Sales Manager, Robertino Russo, agreed that the damage must have been caused by a client or visitor to the lot after the car was servicedand left in the lot and not by Mitsubishi. To Jim's surprise, Robertino offered to have their shuttle service drive him home. He told Jim that he would send our car to the repair shop to determine what the damages were. He noted that Mitsubishi would pay for the repairs, despite the fact that they were not at fault and that he would call with the assessment of the damages the next morning. The next morning he called to say that he would call Jim by Thursday to let him whether the repair shop had determined whether there was additional damage and whether they would need to order additional parts or whether there was no additional damage and they had all the parts on hand to repair the car. Jim was astonished when there was a knock at our door on Wednesday morning. The car was sitting in the driveway in perfect condition as the car was already repaired and ready to go. Robertini had come to personally deliver the car and to make sure everything was to Jim's satisfaction. We are extremely impressed by the service that we received from Barrie Mitsubishi and the assistance we were given by Robertino. In fact, we have been impressed with the whole Mitsubishi experience since we purchased the car. Our interactions with the Sales Representative ,Mike TenNapel, the Business Manager, Ric Raiciu and all of the members of the Service Team have been very positive. We have also been very happy with our experience with the RVR. Jim and I would recommend this dealership to anyone as they have given us nothing but outstanding service. Regards, Jim and Linda Hyatt Barrie, Ontario

Linda Hyatt